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Looking for some extra help?

As a resident of a Baldwin Living Village, you can take advantage of the Baldwin Living Concierge service for housekeeping, help with shopping or errands, or general personal care.

Starting from just $65* per hour, you can choose the services you need us to take care of for you and the frequency that you would like them done… its up to you!

Our concierge services are undertaken by fully trusted and capable staff members or contractors, providing you with the peace of mind that the task will be done to the highest standards at the time you request.

Just fill in the concierge service form and we will take care of the rest!

Book Your Concierge Service Now

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Housekeeping/Cleaning & Domestic Services

Let us assist you with household chores such as light domestic cleaning, laundry, changing the beds, gardening and home maintenance so that you can choose other ways to spend your time.

Shopping & Errands

Shopping support where a care worker accompanies you to the shops, or shops for you unaccompanied.

Personal Care

Dignified support with showering, dressing and grooming, which can be particularly helpful if you have recently come out of hospital, are recovering from an injury or are living with a long-term health condition or disability.

Frequently Asked Questions (FAQ)

What are Concierge Services?

Concierge services are customized support offerings provided by Baldwin Living to those who require support to live independently.

For those seeking a more tailored and prompt solution, Concierge home care services can be an empowering choice.

This approach allows you to bypass government approval processes and long waiting times, giving you the freedom to select the exact services you need.

What types of services do you offer?

We offer a wide range of services, including:

  • Domestic Assistance
  • Social Support – Shopping, transport to appointments
  • Personal Care – assistance with showering, grooming, dressing

Who can access these services?

Our services are available to anyone living in a Baldwin Living Village. Whether you need one-time assistance or ongoing support, we are here to help.

How do I request a service?

To request a service, simply contact us through one of the following methods:

  • In Person: Visit reception and speak with your Village Manager
  • Have a chat with our HomeServe Care Partner – your Village Manager can facilitate this

What are the costs associated with these services?

The cost of services will be $65 per hour.

Why should I choose Baldwin Living Concierge Services?

Baldwin Living Concierge services are grounded in integrity and empathy, ideal if you or an elderly loved one:

  • Require immediate or urgent care services
  • Wish to customize your care to meet specific needs and preferences; or
  • Are awaiting government funding, such as a Home Care Package, but need interim care services.

Our partnership-driven in-home care services are flexible and can be arranged on a one-off, short-term, or ongoing basis, tailored to your personal preferences and circumstances.

How are the services delivered?

Depending upon the Village, services can be provided by our highly qualified and caring team, or we engage workers from our extensive network of trusted and fully vetted Service Providers.

What if I need to cancel or reschedule a service?

We understand that life can be unpredictable. If you need to cancel or reschedule, please contact us at least 24 hours in advance to avoid any cancellation fees.

How can I learn more or get involved?

For more information, please contact your Village Manager directly to start the conversation today.

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